I tweeted a call for help today to figure out how to get crash logs from a device that syncs with iCloud rather than with iTunes and a cable. The issue is that you can only sync with one and not both and switching between them willy nilly can be perilous unless you enjoy losing your data just for the fun of it.
Several responses suggested taking things into my own hands by rolling my own logging mechanism when building an app I intend to ship. I think this is likely the approach I will take in the future, however, it doesn’t help my immediate problem. How do I get crash logs from an app I already shipped that is running on client’s device not physically located near me? Here’s a summary of what people suggested. Drill down in the settings app and copy the contents of the crash log like this (click/tap to enlarge):
Then, paste that into an email:
Then you can send the crash log to any email address you specify.
It certainly is not a pretty approach, but it will get the job done.
I’ve been using StackOverflow nearly since it started back in 2008. I remember when it first started there didn’t seem to be much going on and so I forgot about it for a time. Then, one day, while searching the interwebs for an answer to a programming question, SO was the first hit in my search results. At that point I went back and started using it regularly–not only to find answers, but to offer my own experiences and expertise to help others. It’s a great site and I have nothing but high praise for its founders, Jeff Atwood and Joel Spolsky. The entire StackExchange network is an impressive engineering achievement. (more…)