Comments on: Don’t Screw Your Customers Over http://www.cimgf.com/2009/02/26/dont-screw-your-customers-over/ Taglines are for Windows programmers Fri, 12 Mar 2010 16:26:13 -0500 http://wordpress.org/?v=2.9.2 hourly 1 By: rebo http://www.cimgf.com/2009/02/26/dont-screw-your-customers-over/comment-page-1/#comment-1166 rebo Mon, 02 Mar 2009 13:14:55 +0000 http://www.cimgf.com/?p=469#comment-1166 <p>Heh this is weird, just 2 days ago I had TERRIBLE problems trying to order littleSnitch through SWREG/ Digital river.</p> <p>These people are absolute amateurs they messed my payment up 4 times. I still don't know if my CC has been charged.</p> <p>I will never buy anything through this company.</p> Heh this is weird, just 2 days ago I had TERRIBLE problems trying to order littleSnitch through SWREG/ Digital river.

These people are absolute amateurs they messed my payment up 4 times. I still don’t know if my CC has been charged.

I will never buy anything through this company.

]]> By: the silent man http://www.cimgf.com/2009/02/26/dont-screw-your-customers-over/comment-page-1/#comment-1163 the silent man Sat, 28 Feb 2009 18:56:28 +0000 http://www.cimgf.com/?p=469#comment-1163 <p>Most of the problem here is with the software developer, not DR.</p> <p>The labels issue with 'trial version' is on them. The auto add of 'license backup' is most likely a deal between the developer and DR(aka, DR will give you lower rates if you auto add the license backup). If the developer wasn't cheap and wanted lower eCommerce fees, that wouldn't happen.</p> <p>The $3.50 manual fee for paypal and error are a bit ridiculous, but that is an issue with SWREG, not all DR platforms. Other DR platforms such as eSellerate do not charge extra for paypal processing.</p> Most of the problem here is with the software developer, not DR.

The labels issue with ‘trial version’ is on them. The auto add of ‘license backup’ is most likely a deal between the developer and DR(aka, DR will give you lower rates if you auto add the license backup). If the developer wasn’t cheap and wanted lower eCommerce fees, that wouldn’t happen.

The $3.50 manual fee for paypal and error are a bit ridiculous, but that is an issue with SWREG, not all DR platforms. Other DR platforms such as eSellerate do not charge extra for paypal processing.

]]> By: evansj http://www.cimgf.com/2009/02/26/dont-screw-your-customers-over/comment-page-1/#comment-1161 evansj Thu, 26 Feb 2009 18:56:48 +0000 http://www.cimgf.com/?p=469#comment-1161 <p>I bought VMware instead of the upgrade from Parallels 3 to 4, exactly because of the "license backup" fee. There was even something about it on their support forum, they said it was something that DR did and they couldn't do anything about it. Of course they could - they could switch to a different processor.</p> I bought VMware instead of the upgrade from Parallels 3 to 4, exactly because of the “license backup” fee. There was even something about it on their support forum, they said it was something that DR did and they couldn’t do anything about it. Of course they could – they could switch to a different processor.

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